In the agricultural machinery and equipment sector, recall campaigns or urgent technical modifications demand a rapid response. Having equipment sidelined at the wrong time is costly, and deploying personnel to the field requires careful planning.
At AAZ Union, we have opted for a lean organizational structure based on autonomous teams. This allows us to address needs directly, without getting bogged down in endless approval processes.
What this means for field operations:
- Rapid deployment: We organize everything from one-off interventions to large-scale projects on short notice. We adjust schedules to align with the actual constraints faced by users and dealerships.
- Global reach: Our technicians travel throughout France and internationally. We can mobilize multiple teams simultaneously across different regions for a single operation.
- Operational flexibility: We carry out work wherever it is most convenient—whether in a dealership workshop or directly at the end-customer’s site.
Rigor and operational tracking
Responsiveness counts for little if the work isn’t properly documented. To ensure clarity for every project:
- BLG tracking: Every intervention is logged in the BLG system, giving the manufacturer an accurate record of completed jobs and technical reports.
- Team versatility: Our technicians possess a wide range of skills (mechanics, welding, hydraulics, electrical systems, and IT). This allows us to handle complex modifications without needing to bring in multiple different specialists.
- Clear planning: Whether it’s a quick 30-minute check or a major multi-day project, we structure our visits to ensure consistency across the entire fleet of machines.
For us, when a problem arises, the question isn’t whether it can be done; it’s simply about finding the solution and getting to work together.
See our teams in action in the field: Alexandre in Sweden or Denmark. Kenny and Dorian handle everything from minor operations (GPS markers) to major interventions (replacing chassis or parts) in the Rhône-Alpes region.